Optimum Fiber Internet vs. Vexus Fiber: Everything You Need to Know

Your Internet provider affects how well you can work, stream, game, and learn from home. Fast, reliable fiber service matters, both for performance and value. If you're comparing Optimum Fiber and Vexus Fiber, you need clear facts about speeds, pricing, and coverage to make the right choice.

Which company you choose as your Internet service provider is an important decision. The service you receive can impact your ability to do your job, enjoy your favorite TV shows, complete school assignments, and more. Plus, there are financial considerations to keep in mind, as well as what kind of connection you want (fiber or cable). In order to make the right choice for your needs, it's important to have all the facts about different providers. That's where we can help.

Today, we're sharing a breakdown of what Optimum Fiber Internet and Vexus Fiber have to offer. Both provide fast, reliable Internet service and have their own set of features. Below, you'll find a chart covering key points of difference (along with some similarities) between them and more details and differences between the two.

*8 Gig Fiber Internet is currently available in portions of NY, NJ & CT. Fiber Internet is not available in all areas. Internet speeds may vary depending on location and connection type. Click here to see if 8 Gig is available in your area.

Installation

Optimum offers two installation methods for Optimum Fiber Internet: self-setup and professional installation. If you opt for the former, you'll receive the equipment and instructions on how to set up your Internet service. If you live in a region that supports Optimum Fiber Internet, our certified technicians will professionally install your service and set up your modem (provided by Optimum). The installation process includes the hardwiring of one device, as well as assistance with setting up your Optimum account.

Vexus Fiber also offers professional installation. You can choose to use your own modem with the service or have Vexus provide one at an additional monthly cost.

While both Optimum and Vexus are known for their fiber Internet, Optimum offers HFC Internet as well, so you have options if you don’t live in a region that currently supports Optimum Fiber. Optimum also provides Internet in 21 states nationwide, whereas Vexus Fiber is only available in three states.

Here’s a bit about the different types of Internet service Optimum provides:

Fiber

Fiber Internet is delivered through fiber cables made of glass. It's known for providing high-bandwidth connections, making it a fast Internet option. Fiber is also sometimes favored over cable because the network is more reliable. (For a deeper explanation, read our guide to Fiber vs. 5G home Internet.)

At Optimum, our fiber Internet uses glass fibers, which provide reliability and symmetrical upload and download speeds. Our fiber plans also feature:

• Smart Wi-Fi 6 for reliable Wi-Fi throughout your home
• Support for high-resolution video streaming up to 8k
• Low latency for better experiences watching videos and playing games

Hybrid Fiber Coaxial (HFC)

Hybrid Fiber Coaxial, a.k.a. as HFC, is a telecommunications network using Fiber and coaxial cable to provide high-speed Internet, videos, music, and voice services to homes. Just how fast HFC is depends on your specific plan, but generally, HFC plans go up to 1 Gig. If you live in an area where Optimum Fiber Internet isn't available, service is provided over HFC cable and connected to our larger 100% Fiber Internet network.

With Optimum’s HFC Internet offering, you can get up to 1 Gig Internet and Smart Wi-Fi 6. This speed will allow you to stream, work, and game online with ease.

Hybrid Fiber Coaxial (HFC) vs. Fiber Speeds

Both HFC and fiber can be great Internet options. If you're deciding between the two, look at your needs-especially in terms of speed. At Optimum, we have various offerings with different Internet speeds, so you can find a plan that will work for you based on your Internet usage. This includes fiber plans that range in speed from 300 Mbps to 8 Gig* in certain areas, and HFC plans with speeds from 100 Mbps to 1 Gig.

You can learn more about the differences between cable and fiber in our article on the topic here.

Both Optimum and Vexus have fast fiber Internet plans, but Optimum has a greater range of speeds. Our plans start at 300 Mbps and go all the way up to 8 Gbps*, while Vexus Fiber has options ranging between 150 Mbps and 1 Gbps.

Price

Price can be a key factor when choosing an Internet service provider. To assess cost, it's important to look at comparable plans. At Optimum, we have competitive plan pricing. You'll find that our prices are similar to what Vexus Fiber and other Internet providers charge for similar service.

Optimum allows customers to bundle services into "double play" and "triple play" packages. With our double-play packages, you can combine Internet service with Optimum TV for all your home entertainment needs. Triple-play packages include Internet, Optimum TV, and Optimum Mobile. If you sign up for a double or triple-play bundle, you'll enjoy additional benefits, such as a 60-day money-back guarantee and unlimited data. Visit the Optimum Bundles page to see all of out great deals and incentives, which includes the Internet (with speeds of up to 8 Gbps) and Optimum Mobile.

Outside of packages, Optimum also offers other ways to save. For instance, customers can enroll in auto-pay and paper-free billing to receive lower rates.

Optimum offers competitive pricing, money-back guarantees, various connectivity options, and flexible plans with fast speeds, making it an excellent choice for your Internet service. You can sign up for an individual plan or bundle the Internet with phone and TV service, without committing to an annual contract. You can get Optimum Fiber Internet in 21 states (and we continue to expand).

*8 Gig Fiber Internet is currently available in portions of NY, NJ & CT. Fiber Internet is not available in all areas. Internet speeds may vary depending on location and connection type. Click here to see if 8 Gig is available in your area.

Customer Experience

Both Optimum and Vexus offer excellent customer service, but Optimum provides distinct advantages:

• Longer Money-Back Guarantee: Optimum offers a 60-day guarantee versus Vexus's 30-day period, giving you more time to test your service.
• Included Equipment: Optimum includes your modem in the plan price, while Vexus charges additional rental fees.
• Established Track Record: With 53 years in the telecommunications business versus Vexus's 9 years, Optimum has decades more experience in building and maintaining reliable mobile and internet networks.
• Wider Service Footprint: Available in 21 states compared to Vexus's 3-state coverage.

Are you getting everything you need from your home Internet?

Frequently Asked Questions: Optimum vs. Vexus Fiber

1. What are the main differences between Optimum and Vexus Fiber?

The primary differences lie in Internet speed options, technology, availability, installation, and customer policies.

• Speed: Optimum offers a wider range of speeds, from 25 Mbps up to 8 Gbps in select areas, while Vexus offers speeds from 150 Mbps to 1 Gbps.
• Technology: Both companies provide fiber Internet, but Optimum also offers Hybrid Fiber Coaxial (HFC) Internet, making service available in areas that are not yet fiber-ready.
• Availability: Optimum is available in 21 states, whereas Vexus Fiber is available in 3 states.
• Installation & Equipment: Optimum includes a modem with its plans and offers both self-setup and professional installation. Vexus requires professional installation and charges an additional monthly fee for modem rental.
• Money-Back Guarantee: Optimum provides a 60-day money-back guarantee, while Vexus offers a 30-day guarantee.

2. How do the Internet speeds of Optimum and Vexus compare?

Optimum offers a broader spectrum of Internet speeds.

• Optimum: Fiber plans range from 300 Mbps to 8 Gbps∗. HFC plans are also available with speeds up to 1 Gig.
• Vexus Fiber: Plans range from 150 Mbps to 1 Gbps.

*8 Gig Fiber Internet is currently available in portions of NY, NJ & CT. Internet speeds may vary depending on location and connection type.

3. What types of Internet connections do they offer?

Optimum provides two types of connections: a 100% Fiber Internet network and a Hybrid Fiber Coaxial (HFC) network that uses a combination of fiber and coaxial cable. This allows Optimum to offer service even in areas where full fiber is not yet available.

Vexus Fiber exclusively offers fiber Internet service.

4. Are there annual contracts or data caps with either provider?

Neither Optimum nor Vexus Fiber require annual contracts for residential accounts. Both providers also offer plans with no data caps, so you can work, stream, or game online without worrying about overage fees.

5. What is the installation process like, and is equipment included?

Optimum: For its fiber service, Optimum provides professional installation by a certified technician. For other Internet services, a self-setup option is available. The modem is included in the plan's price.

Vexus Fiber: Vexus requires professional installation. The modem is not included and must be rented for an additional monthly cost or purchased by the customer.

6. Can I bundle my Internet service with TV and phone?

Yes, both companies offer bundled packages.

• Optimum: Offers "double play" (Internet + TV) and "triple play" (Internet + TV + Mobile) packages. Optimum Bundles allow you to combine and save when you sign up for Internet, TV and Optimum Mobile service.
• Vexus: Offers savings when you combine two or more services, including Vexus Fiber, Vexus TV, and Vexus Phone.

7. Which company has been in business longer?

Optimum has a much longer history in the telecommunications industry, with 53 years in business compared to Vexus Fiber's 9 years.